So without further ado… 20 Questions with Susan McGowan.
Many people know this little preamble, because I have been doing this for years…. And question one is always the same, but I get new readers and I get people who only read one of these and then drift off to be non-readers, so bear with me faithful readers and welcome aboard new people.
Anyhoo… my professional life started with selling Nordictracks at a mall, but that doesn’t really mean anything. I just did not want to write that my professional life began with making maps and then to get a nasty email from David Metzger the manager of Nordictrack in the Riverchase Galleria Mall. I know he is watching… he is always watching… and waiting....
Umm… where was I? Oh, yes. My real career began with making maps in 1997. I have always loved stories told through the concept of place. For me, my personal geographic story is that I was born outside of Oklahoma City, moved to Montgomery, Alabama when I was super young, moved up to Birmingham, Alabama for the rest of my childhood, and then moved off to college in Kent, Ohio. I followed my fiance to Columbus, Ohio for grad school and marriage and have been in the Columbus area for more than 20 years now. We have settled in Worthington, Ohio (which is an edge city around Columbus, that straddles the I-270 outerbelt). Question 1: What is your geographic story?
The short version of my geographic story is uninspiring--I’ve lived in Ohio my entire life, moving from Cleveland to Wooster for undergrad, then Columbus for grad school. I intended to move to Scotland after that, but I took a job to save up some money, and, like a comfy couch, Columbus sucked me in. Even though I’ve lived here for 22 years, it still feels temporary. Home might always be Cleveland Heights. If I’m very still, I can feel the way it breathes green in the summer and picture some carved corner. I think of Columbus from an aerial view primarily, but Cleveland is a collection of architectural details, old and filthy and beautiful--an American thatched roof, an angel draped over a gravestone, an iron bridge, a cracking tower. I also have roots in Chautauqua, NY, although I’ve never lived there. I grew up spending summers there, got married there, scattered my mother’s ashes there. My dad currently has a little place there, but he will be selling it next fall, around the same time he moves out of Cleveland Heights. I’m not sure where home will be then.
It is an interesting thing when what was home is now, no longer home. That happened for me when I moved away from Alabama. The place only holds memories for me, especially after my parents moved out of my childhood home. The 2 things that killed any and all love for Alabama was the death of my childhood cat in my super-senior year of college, and my parents moving out of my childhood home. The place just is not “home” anymore. You will find a place to call home. It takes time and can be emotionally difficult, but you will find that, and my bet is that it matches up with where you will have the bulk of your memories with your kids.
You seem to not be sheltered like many people who have only lived in (pretty much) one place. Question 2: Do you travel much and what is the furthest from Ohio you have traveled?
I grew up traveling and it’s something I want to pass along to my children. My dad traveled a lot for his job and my mother loved to travel, so if a trip fell during a school break or in the summer, we would go with him. If it was within the US, he’d add a few days on either side, and we’d drive. As a kid, I had winter friends (from school) and summer friends (kids I befriended for a few days in hotel pools, kids whose parents attended the same lighting conferences year after year). As a June birthday, I had as many birthdays on the road (7th picnicking by a stream in the Blue Ridge, 9th in an apartment in DC, 15th in Venice) as I did at home. I complained about that a lot and finally my parents agreed we’d try to be home for a party every other year. That seems so dumb now, but as a kid it felt like the Worst Thing Ever.
By the time I left home, I’d visited 48 states and three continents. I’ve been fortunate to have a best friend who traveled with me for a bit, and then my husband. Having kids has made it harder and more expensive. We persevered with Kid 1, taking her to Iceland and Germany when she was three and I was 6 months pregnant with Kid 2--and she was such a trooper. But Kid 2 is a different beast; we’ve traveled cross country with him, but haven’t ventured overseas. It’s something that kind of kills me.
The furthest from Ohio I’ve been is Israel (twice) and Ghana. I went to Israel once with my youth group in high school, during my religious phase, and as a then-Christian among Christians, it felt like it could be home. The second time, I was there through Journey of Conscience, an organized visit to several of the death camps in Eastern Europe. I was invited as sort of the Poet-in-Residence and one of only two non-Jews on the trip. After the rage and unrelenting sadness at the Holocaust sites, my travelmates got off the little prop plane that had taken us from Warsaw to Tel Aviv and kissed the ground. I felt like I was at a friend’s house for the holidays, where their mom might give me a hug in welcome, but I was still just a guest.
I went to Ghana because my stepsister was a math teacher in a little village there for Peace Corps. Instead of bringing her back to the US for Christmas, my family rented a palazzo in Sicily for a week and she met us there. Since I was already halfway around the world, my best friend* and I decided to return with her to Ghana, figuring it would never be easier than having my stepsister to act as a guide and deal with logistics for us. We flew in and out of Accra, then traveled to her village for a few days. We covered a lot of ground on that trip—not just mileage-wise, but going from celebrating New Years’ with fireworks in a medieval square and drinking limoncello to riding a tro-tro for 10 hours with 15 strangers in a sweaty crush.
*I was dating my now-husband at that point, but I didn’t invite him to join us on this amazing trip, because we were never going to last, something he likes to bring up to this day.
Well, I think you may have mis-stated earlier. You have been to 4 continents, not merely 3. You have graced North America, Europe, Africa, and Asia. You’ll need to update that in your travel log. You are only 3 away from collecting the set. I, sadly, have only been to a measly 2 continents, but once we kick the kids out of the house… Nothing. But. Travel!
That’s funny; I always put Israel in Africa, but the Internet says you’re right.
Question 3: Cake or pie? Which specific kind and why?
Totally pie. If you match random pie vs random cake, 90% of the time, pie will be the victor. Pie comes with pi puns and a day dedicated to celebrating it; cake makes you choose between cake or death and we all know the cake is a lie. As for specifics, the #1 pie is sour cream peach. Somewhere below that, in vaguely ranked order: pecan, butterscotch, blueberry, bumbleberry, chess, and sweet potato.
Of course, the question itself is flawed, because sticky toffee pudding is neither cake nor pie and is the best dessert on earth.
Sticky toffee pudding was not in the question, because the question was not “What’s your favorite dessert-like food?” ugh… Do you like cats or dogs? I like cats more, but sugar gliders are the best. And sweet potato pie is an affront to humanity because it tries to disguise itself as pumpkin pie. Sweet potatoes are the devil’s food, but not like “devil’s food cake” devil’s food, but like the “made of lies and tormented dreams” devil’s food.
Question 4: What do you consider to be the “made from lies and tormented dreams” devil’s food?
You have the “devil’s weed”, which is cilantro, but anti-cilantro rants are boring--it’s like the Mac/PC debate that geeks-in-training like to drag you into. I despise avocados--why would anyone willing eat swamp-flavored butter? But--and maybe it’s the phrasing that confuses me, but what’s really made of lies is yogurt. Is it a dessert? A cheese? “Hey, I’m like healthy ice cream! Good people eat me! I’m breakfast-ready pudding!” Those are the devil’s lies. Yogurt is a grave disappointment 99% of the time. Actually, 100% of the time. The other 1% is when you mistakenly eat pudding and think “this is the best damn yogurt ever”.
Cilantro is a loved or hated item, it is not a surprising selection at all. People who love it, want it on everything, while people who hate it, hate people who love it. Also, I think I will start referring to avocados as “swamp butters” from now on. This yogurt thing surprises me, because yogurt is so unusually innocuous. Who hates beige? I am sure people do, but it beige is so blah, which is what yogurt is, beigy blah.
Again, I may have just been misconstruing your language about “made of lies and tormented dreams”, but that’s why yogurt makes the list. It’s made of lies.
I know for a fact that you have held some odd jobs (while not being Odd Job from the Bond films). So, I started into the professional world by selling NordicTrack exercise equipment in mall retail stores for most of my undergrad years, then I worked at Barnes & Noble for a bit, then I was a graduate assistant in the Department of Geography teaching GIS and cartography labs, from there I went to a local engineering architecture firm as a transportation planning cartographer, then I became the GIS technician for the Department of Geotechnical Engineering for the Ohio Department of Transportation. From there I switched careers entirely and went into user experience design as an interaction designer. Question 5: What is your professional journey?
My first non-babysitting job was working retail at an antiques shop where I did table displays of Staffordshire figurines and dusted a lot. Then, I apprenticed to a rare book dealer. I spent one summer temping at Office Max world headquarters, blacking numbers out of reports with Sharpies, like the guy in Catch-22. In grad school, I taught English 101 and beginning poetry workshops and worked as a research assistant for David Citino.
After I graduated, I was hired as a researcher to develop content for an educational computer game company. After a few months, my boss asked if I wanted to learn to code. Three months later, I made my first game--Magnificent Marlena’s Mind-Bending Magic Show, a sequence game. I loved this job--storyboarding, coding, troubleshooting, plus I did most of the female voices in our games. I truly believe learning to code changed my life.
When the company started going under, I left to go to library school and worked as a writer for the International Dark-Sky Association, a non-profit dedicated to reducing light pollution. During that time, I took on additional freelance writing, editing, and research gigs. I published a few magazine articles and had a nice stretch with the Armchair Reader series, contributing to Weird, Scary, and Unusual and a few others. I realized that I was making more as a writer than I would as a librarian, so I dropped out of school. A friend who worked for a healthcare marketing agency reached out, asking if I had ever done digital QC. I said I’d give it a try, and the 6 hours a week turned into full time. I created the processes, the team grew to ten people--it was thriving, but I hated it.
During this time, I started hearing about UX. I found a few people at the agency who were interested in it as well, and through good fortune and kindness, I got a mentor and a workstream and started the UX team at the agency with a handful of people. The agency decided it didn’t want to support UX work, so it was time to leave. I moved to an edtech startup at Ohio State’s College of Education as the Director of Product and User Experience. I was there for three glorious years, then the funding was pulled and the company went under. From there, I came to the UX team at my current employer, where I met you.
That is a pretty interesting list of jobbies. I had not realized how much the English language was your playground. I just thought you might be kind of verbose, but you are officially verbose. Well done.
Since you are an English aficionado, and since I like me some language arts. Question 6: What is one word in the English language that you feel is getting short shrift? What word is not being used enough and is ready for a resurgence?
I don’t know how to answer this--that’s like asking me to pick a favorite child. How could anyone choose between mirepoix and fungible? Acanthopterygian and flibbertigibbet? Frangipane and salacious? Picking a word is like wandering through a fabric store--a rush of textures and colors. Words should feel good in the mouth, be a bit of a surprise for the listener and the user, and delight the ear.
For my job at the game company, my first assignment was to write a 10,000-word dictionary and it was so much fun. I combed through other dictionaries to find words, then wrote my own definitions to avoid copyright infringement. The president of the company was a word person too, so we met for three hours every day to go over the previous day’s words--good gravy, how we argued over the minutiae of definitions. There are some perfectly good words, such as hirsute and parka that didn’t make it into our database because neither of us would budge*.
There is a wonderful children’s book called Ounce, Dice, Trice that is the closest thing I’ve found to being in my brain, the way it savors and plays with words. The kindest thing you could do for a budding poet in your life is to keep them far away from this book and tell them to develop some useful skills, otherwise, they will be forever lost.
